I continue to have conversations with individuals who ask me questions about how I might want to raise my son. I always have lots of ideas to share with them, but one in particular comes so strongly to me that I wanted to share with you. Honesty and trust.
You might find me out in left field, or strange, or just not at all mainstream, but I am not sure I want to raise my son by telling him lies. I wrote a blog about it last May — the idea that we basically lie to our kids about Santa, the Tooth Fairy, and the Easter Bunny (and I am sure a lot more). Yet, I continue to be baffled that we want to teach our kids to tell the truth and have honesty and integrity, yet we somehow are horrible examples of that. Of course we want our kids to have mystery and adventure in their lives, but there has to be a better way.
Yes, I will try to find a way to be graceful about it all so that he does not ruin it for other kids, but I want to be honest with him and not create this world where he later finds out that the stories we tell about these holidays are all made up. How then have I truly taught him about trust, honesty, and integrity? We can still celebrate the real meaning of these holidays (which I wonder how much of that is really lost on so many kids because they learn this fairy tale rather than the essence and significance of these holidays).
This conversation keeps coming up, and it has brought about some interesting dialogue. Maybe I am rogue or on the fringe, or maybe we are not asking the right questions. As parents we should be the examples. My dad’s answer was often: “Because I said so.” Which I hated because it meant he either did not have a better answer, he was too lazy to explain it, or he just wanted to have control over what I thought. As exhausting as it might be I want to be transparent with this little boy entering the world and give him honest answers that help him weave together and make sense of an already complex world.
It seems like every time I travel I come home and have some story about crazy passengers, annoying TSA agents, and just the overall experience of flying the [un]friendly skies. Yes, I am picky, but I also think we’ve lost the service out of customer service… which means the customer is left hanging. As companies fight for market share what many are finding is that service is actually what sets many companies apart. Think Zappos or Nordstroms.
I just came across this story back from May 2015 where Southwest Airlines elevated their service game. After reviewing a few articles about her story, here is a recap of what happened:
A woman is on a Southwest plane flying from Chicago to Columbus finds out her son is in a coma after an accident. The plane turns back to the gate and the flight attendant asks her to get off. At the gate they told her to call her husband. She finds out that her son, who lives in Denver, is in a coma after a head injury. This is what Southwest does:
_Offered her a private waiting area
_Rerouted her luggage
_Allowed her to board first
_Packed a lunch for when she got off the plane in Denver
_Her luggage was delivered to where she was staying in Denver
_She received a call from Southwest asking how her son was doing
Amazing right? Yet, should it be? I wish we did not think that was stellar service. I want that to be the normal type of service that we can expect. How often does this type of tragic thing happen to folks? Often. People travel to sick, hurt, and dying loved ones, but so often we do not know their story. The morale is — how can we raise the bar and make what Southwest did for this woman the norm?
Of course preparing myself to have a baby boy has me thinking of a lot of different ideas. I always thought it would be easier to raise a girl than a boy — for the simple fact that I am a girl and it felt more relevant to me. Having said that I have never really been a girly girl (nevermind the few years growing up that I was adamant that my sister play Barbies with me). Then I had to grow up fast and, well, my most girly girl self was replaced with real live survival.
Of course I enjoy a bit of dressing up — you know once every year, where I bring out those uncomfortable high heels, and Chris oohs and aahs, and then those shoes collect dust in the back of the closet. I am and always will be most comfortable with myself when I am comfortable. Flip-flops, comfy outfits, and hopefully all that just falls in the background so that others see just me. Not what I am wearing or how it fits. As none of that really matters. I digress — this blog post’s intent is nothing about that at all.
Over the weekend, I came across this article “Why Boys Need To Play With Girl Toys Too” and I thought I wonder what Chris thinks of that? No matter at the moment, because whether he is okay with it or not, the message that I left with that I want to bring in to our parenting (we’ll talk Chris) is that I want to teach my son to care. For some that may mean a boy playing with a doll, or maybe it is about nurturing an animal or pet, whatever the vehicle I want to make sure to show my son how to care. That in my mind starts with Chris and me. For a long time he will watch us, emulate us, and learn the way of the world from our example. If he wants to play with dolls and we do not let him, that sends him a message. You get the point.
And in the end, while I have not really even started this raise-a-child thing, I can tell you I was one (with not the best childhood), and I spent from the age of 9 – 23 babysitting, working in day cares, and nannying — what matters most is that you show them you care. You do this by being present, listening, and appreciating what they have to say. By showing you care, they respond and show that to others. To me that is what matters most.
The dilemma of going on vacation — coming back from vacation to an inbox full of emails. I know how many emails I get on a daily basis, and multiply that by the number of days away makes for a long time to catch up when you return. I hate to think about all the emails I will have when I return from vacation before I go on vacation.
“The car and truck maker has implemented a new program that allows employees to set their email software to automatically delete incoming emails while they are on vacation.
When an email is sent, the program, which is called “Mail on Holiday,” issues a reply to the sender that the person is out of the office and that the email will be deleted, while also offering the contact information of another employee for pressing matters.”
That would be amazing. What baffles me a bit though is it says offering contact information of another employee for pressing matters. I am a bit of a customer service buff. So is that like writing to a store that happens to be closed and their auto reply is to have you send them an email during the hours they are open? What is the person who emailed the individual on vacation supposed to do if they do not have a pressing matter? Make a reminder for themselves to contact them again a week later? Feels like it would be amazing for the individual on vacation, but not such great service for the person who needs their help.
Separate from needing help, what about organization emails that share pertinent information? Those I assume would get deleted as well? That does not make sense to me either. Part of sending a mass message like that is to inform a large group of people at one time. The sender assumes the recipient will read the information and consume it at their convenience. It is up to the recipient to retain that information, but if you were on vacation and had “Mail on Holiday” you might miss out on necessary information to do your job.
You get a chill that runs up your arm. You are inspired to workout and challenge yourself after hearing about someone who has to break through extreme physical boundaries. The words in a speech or talk leave you pondering your life and what changes you can make. What do they each have in common? Greatness that moves you to be, do, and live better.
I love the idea of greatness. Whatever part of our life where we can encourage, demand, and honor greatness. It is something I look for in others. What are they doing in their life to raise their game? What are they doing to raise the game of others? A second day in a row I am sharing a Daily Om that made me think about life. This particular email titled “The Greatness in Others” made me think about how often we forget that it is already within us:
“We are all moved by greatness when we see it, and although the experience is to some degree subjective, we know the feeling of it. When we encounter it, it is as if something in us stirs, awakens, and comes forth to meet what was inside us all along.”
I want to always be awake and aware for those moments when I find greatness deep inside. The question is, what do we do when we find it? How do we bring it out in others? I hope to always be around people who inspire greatness in themselves and those that they are around. It keeps life real, interesting, and allows us to grow.