Warning: Mortgage Auditing Program

So this week we received a letter in the mail stating that we “may be owed a refund of several thousand dollars from your mortgage lender.” It then gives the date we signed our home loan and the amount of our original loan. The letter goes on to say:

“Government studies by the FDIC as well as financial audits of lenders have shown that thousands of mortgages contained mistakes or overcharges. Your monthly mortgage payment may have been miscalculated and you may be due a refund from either your current or previous mortgage lender. The average refund is $1,497.32 and one third of the refunds equal $3,000 to $7,500. You are eligible for a mortgage analysis and refund review.”

At first I thought wow, I would not mind a refund! Then I think…this is not from my mortgage company, and all it says for the return address is: Mortgage Auditing Program//Division of Consumer Services – of WHAT company? So I Google: “Mortgage Auditing Program” and all I find are tons of hits about how this is a scam. That you have to pay $249 to sign up, etc. Yuck, I hate stuff like this, because it always makes me think of my grandma and how if she had received something like this, she might have believed it. She was very trusting of companies she worked with, and this is just vague enough and enticing enough to mess with your mind. Who does not want to learn that they could receive a refund from their mortgage company?

If you stop to think about it, the only time you usually see any type of refund from a large company for a mistake is through a class action lawsuit. So if your mortgage was miscalculated, then most likely others were too, or it was part of a larger situation where large numbers were effected and charged a fee they were not truly required to pay. If that happened, you would hear about it in the news or directly from your mortgage company.

Further research shows that the Better Business Bureau gave this company an F rating and they had 41 complaints in the last 12 months. With the following comment: “For $249 the company performs a review of the payments you have made to your mortgage lender.”

I just wanted to share this in case anyone else receives a similar letter. It is frustrating because I do not want individuals to get duped and excited about the possibility for a refund from $3,000 to $7,500!

52 thoughts on “Warning: Mortgage Auditing Program

  1. Got our letter today and red flags everywhere. Tell everyone we know to watch out they are on the look out for poor people who could use a few dollars. $3,000-7,500. Watch out!!!!!

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  2. I got the same letter yesterday and thought I would Google it to see what the scam was. Thanks for verifying my suspicions. I also got a telephone call from a 907 phone number telling me that I was selected to receive an $8000 grant from the Federal Government. I knew it was a scam but I played along to see where it was going. The guy even verified that he was from the US government when I asked. The kicker was when he asked if I wanted the money wired to my checking account or to my credit card. All I could think of was that some old trusting soul would fall for this. I hung up, called back the number but “it was no longer in service or was disconnected” and called the phone company with the number. The operator had no idea who to call to report this. Please Spread the word about this one too.

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  3. Just received the same letter with the same dollar amounts. Thought it too good to be true and I was right. Vultures! Let’s hope everyone checks this out before being scammed. Mine too is hitting the shredder.

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  4. BTW, did you all have the return address as 826 East State Rd., Suite 200, American Fork, UT 84003? Thought I’d add that for others looking this up.

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    • lol, got mine today! 826east state rd. suite 200. american fork, utah 84003. called and the man i spoke with told me himself if i check out the company that i would not be caling back so itd be a good idea to signup before i hung up! ha! it is very enticing to us people who have paid their bills and know somewhere along the way we surely overpaid. legitimate co. would have taken a percentage of what they recover, not ask for money up front.

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  5. Pingback: Scam Notification – US Airlines « random olio

  6. yep, got one today. called them on skype. they want my credit card info to find out if i am owed money. NO WAY!!!! So, I know they are going to say a refund is not owed and they will return my payment…REALLY???? Not only will i not a refund, They now have my credit card info! Do they really think I am that freakin stupid????? DO NOT FALL FOR THIS SCAM PLEASE!!!!!!!!!!!!!!!!!!!!!

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  7. Just opened my letter today, July 1, 2012. While Googling for information on the company I came across this site. My letter includes exactly the same wording as this article. So glad it was posted. Like so many others, I certainly could use the extra money. But also like most people, And while I know not to give my personal financial information including credit card numbers to total strangers based on a letter with no formal heading, I too am concerned for those poor folk who might be scammed by these jerks. Thanks again.

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  8. i recived the same letter and it was in spanish!!!!!!!!! they wanted my debit card number,i said no..then they wanted a electronic check and i said no..then they said they would send a email so i could send a money order..and i havent got no email!!!!

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  9. Got a letter today in North Carolina. Always skeptical of things like this because people are so devious to get money illegally. Called the number just to see what the deal was…busy three different times. Decided to go online….low and behold…all of this. They had the loan amount and date it was done in the letter. My concern is where did they get that information. I am ticked off!!

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  10. I realize there are many scams out there, and the maxim, “If it sounds too good to be true, it probably is,” has always seemed the most accurate bit of wisdom I’ve ever heard. A friend of mine got involved in a Lover Scam recently, and so fortunately I have been very skeptical about letters and online offers of ANY sort. Sure enough, like everyone on this page I saw the same types of things in near-identical language…what was likely before has become completely clear to me now. This Mortgage Auditing Program is an S – C – A – M.

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  11. We received the same letter that everybody else has received. Immediately knew it was a scam. So if you see this letter do like it did google it. It will say its a S-C-A-M.

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  12. I got my letter on July 16, 2012. Good thing that I don’t get home from work until 11 pm so I had time to think about it, because my first reaction was “yay some free money”. When I got up this morning all I could think of this morning is scam, so I GOOGLED it and here I am, and I am so glad I did. I think what did it for me is when it said “loan information displayed is obtained through public records”. That threw up the first red flag, and of course it just didn’t look “official”…. Thank you to everyone that has posted on here to get the word out. I hope no one has taken this companies bait.

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  13. We got our letter yesterday; I googled this and the Better Business Bureau states:
    Quote
    AMT Auditing Services has an “F” grade with the BBB, the lowest grade possible, with complaints and reports from 25 states. BBB in Salt Lake City identifies Colton Moody as manager of the company. CRM Ventures LP, Enlightened, LLC, and Mortgage Auditing Program are alternative business names.
    Unquote
    You can find the entire article if you google “Mortgage Auditing Program.”
    SCAM !!!!

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  14. Add me I’m glad I waited…..I spoke to Spencer ext 1922- who wanted to take a post marked check from me. What a scam almost got me….thanks!!!!!

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  15. Got my letter a few weeks ago (word for word)…just called them, spoke to a woman. She made it sound so legit, but thankfully, I did not give her my cc#. I Googled it and found this site…THANK YOU for saving my bacon

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  16. I got this letter just today….I figured it was a scam from the letter and no logo…didn’t look legit…but I went to Google anyway to see….thank goodness I did……thank you all for your posts to confirm!!!

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  17. I got mine today. Everyone found it is a SCAM. Something should be done with this people and inform to the Police or the Consumers Bureau.

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  18. Got the letter yesterday. Decided to research online first. Glad I did. Shameful how people keep trying to scam everybody. The letter is going to the shredder!

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  19. Nice to see that these people are trying to spread the wealth (laugh). It seems as though i received the exact same letter in the mail today. I hate when people try to scam others out of their hard earned money.

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  20. Really? Don’t they know this is 2012 and people like me think anything like this is a scam first thought. I just feel really bad for the Seniors out there who don’t know any better.
    Thanks for confirming what I already knew.

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  21. Got the same letter in the mail yesterday. When something seems too good to be true it usually is. So I too, thought this might be a scam and decided to check it out online. Wow. Thanks for your post and the vote of affirmation on this issue

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  22. Got mine the other day. I called them just to please my wife. The lady explained how the government passed a law and blah blah blah. for just 299.99 they can run an audit. If they don’t find me a refund, I get my money back. Risk free she said. She just need my CC#.
    Yeah I don’t think so.
    Their # was 888-659-2078. Anyone else get that number?

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  23. wow….i received the same letter today. The woman explained how long they have been in business.,,blah blah….Thank you guys for sharing your experience..And I am thankful for Google. You guys and the article came right up

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  24. Received our letter today. Googled the title on the letter, and this was the first site out of many that came up, and sure enough, yet another scam! Be careful! We shredded it immediately!

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  25. Came home to the same letter today. I wonder how they got my info on when I bought the house and date. I’m sure thats probably public though. Thanks for the post. This is possibly the second or third letter I have received.

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  26. Just got this same letter 2 days ago. Scammers have no morals or concept of the struggles average Americans face today. I hope a federal agency is looking into the matter. Our tax dollars owe us that. Thanks for the posting. oh, BTW the number on my letter was 888-770-7411. Are they running in and out of the rabbit hole?

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