Anything.

A few months ago I finished reading: “The Advantage” by Patrick Lencioni. There was one particular quote that resonated with me. It reminds me of previous job situations and how we sometimes really do not know our bosses or employees well. Should we?

“A friend of mine worked for a management consulting firm for about six years. He was paid well, but after putting up with as much neglect and politics as he could stand, he finally decided to leave. When he was called in for his exit interview with a senior manager who had never taken an interest in him before, he was asked, ‘What could we have done to keep you here longer?’ My friend was a little stunned by the hollowness of the question. After a moment, he just smiled and replied, ‘Anything’.” (page 168)

I love this. It actually brings tears to my eyes, and for those of you that might read my blog regularly, tears do not flow that freely for me. It has to affect me either deeply, or in a way I would not normally expect. Usually the unexpected emotion means it hits a part of me that understands and relates. I wonder how many of us could say the same thing as this individual, that they could have done anything to keep us. I could count more than my fingers and my toes the number of people in my life that have felt this way. Is it because at a deep level we all want to feel valued and appreciated? Even in just the smallest of ways?

Yes. Should that be that hard to make happen in any and all organizations? No. Feeling valued and appreciated on a daily basis to me is like drinking water, when you are parched, dehydrated, thirsty, all it takes is a glass of water. It nourishes us and helps to quench our thirst. We are relieved and refreshed. A little appreciation goes a long way, it nourishes and hydrates us for a long time. What are you doing to share your gratitude and appreciation to your co-workers, employees, and even your boss? Do you think about the reciprocal potential of sharing your appreciation to leadership, peers, and direct reports? It is a two-way street.

It amazes me how easy we can reach out to another person in our life. Do something. Do anything.

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