postaday

What my email needs from you

Posted by

4

Do you ever have days when you never see the end of your email inbox? When you could literally spend the entire day reading and responding to emails? I recently read this Fast Company article “Why Every Email Should Be 5 Sentences Long.” and it really made me think. What if we were blunt at the beginning of our email if we need someone to take action?

I will give you an example:

ACTION: I need you to review the below and give your feedback by 5 pm today.

[Body of the rest of your email that needs to be reviewed.]

I have always been of the email camp that an email should be a conversation, and I am not backing away from that stance. Except. Yes, there is an exception. I think it depends on the audience and intent of the email. If it is from a company and they are apologizing for an issue that they caused to a customer, then they need to have a more structured email. They need to greet the customer (just as they would if it was in person), state what needs to be said and conclude/say goodbye. That process I still strongly think needs to happen.

It is the action oriented emails that need a change in behavior. These are the exception. With the volume of emails that we receive on a given day, we all need help to know which emails are important. That is thanks to those of us who may have colleagues that have abused the red exclamation point to the extent that no one really knows if an email is truly urgent.

Try it today. Any action oriented emails, put ACTION at the top, and tell others right at the beginning what you need them to do with your message. I would love to hear how it goes.

Know my thoughts, not my bra size

Posted by

2

Ah reminiscing. Over the weekend I went through a file folder of writing from childhood through to college. I came across a packet of writing from May 2000. It is a compilation from a woman’s writing class by all the women in the class. One of the exercises, I believe (based on the result), was writing our “woman seeking” ad. Here is my ad from 2000:

“single, white, midwest female seeking: single man who is not afraid of short hair or loud voices, who can listen and share, who is CLEAN and knows how to cook, who likes to sleep and demands comfy beds, who would rather know my thoughts than my bra size, who wants to influence this world, knows how to change a diaper, and can cuddle all day long.”

I laughed out loud when I read it. Then I found Chris and read it to him. See, it is a perfect fit. How did I ever know three years earlier that I would find my single man who loves to cook, sleep, cuddle? Who not only knows how to cook, but loves to, and he listens, shares, and definitely cares more about my thoughts, and just laughs at my bra size. I have seen him change diapers, but know once that day comes he will sleep less, continue to cook, and we will listen and share with that little one together.

Maybe now I should write an ad for what I want my next ten years to be like. If it comes anywhere close to what my senior year of college mindset gave me, life will be bliss.

#womenswritingrocks

Groundedness and gratitude

Posted by

3

I recently read a book that has made it to my top ten list for 2013. It is a memoir of food, life, and recipes. I find that I am often a magnet for good food writing. Which is funny because I cannot cook for the life of me. I am a baker, but do not expect me to whip up a dinner, unless you want to go with raw foods. So when I read “Bread & Wine: A Love Letter to Life Around the Table with Recipes” by Shauna Niequist, not only was I inspired by her outlook on life, I found pages and pages of recipes that looked easy, unpretentious, and like the yummy comfort food that makes you want to snuggle on the couch with your significant other and nibble away.

Niequist intersperses God and her faith a bit throughout the book, but not in an over the top way. She made me think, ponder, and appreciate life and food so much more. She uses the word “groundedness” in this quote and I love it. Don’t we often look for what is next? For something more? Just last weekend I was looking at a painting of mine and said to Chris I want to give that painting another life. It is time to paint over it and move on. I do not do that often, as I love most of the artwork I have done, but there has always been something about this set of paintings that I have wanted to change. I am grateful for the time it served in our home, but time for something more.

“I want to cultivate a deep sense of gratitude, of groundedness, of enough, even while I’m longing for something more. The longing and the gratitude, both. I’m practicing believing that God knows more than I know, that he sees what I can’t, that he’s weaving a future I can’t even imagine from where I sit this morning.” page 59

Does Niequist mean this about that next job we want, or that person we want in our life? Who knows. Maybe it is our next meal that we are craving because we have such an insatiable desire for food — its tastes, flavors, and our craving for it. That could be, as she talked often about her addiction to food. Whatever it means I feel she has encapsulated such a wonderful idea. To cultivate gratitude and groundedness. To know that what we have is enough, even as we stay open for something more.

We cannot be overly grateful, and yet, in order to grow and not stay complacent we need to yearn for more. Gratitude and groundedness seem like just the right balance.

Holstee Manifesto

Posted by

4

Many of you may already be familiar with the Holstee Manifesto. It has inspired many individuals in the last few years to live their life, and live their passion to the fullest. Last week, I came across this Fast Company article about mindfulness that mentioned the Holstee Manifesto.

A bit of background from the Holstee website about how the Manifesto came about: “Together with good friend and founding partner Fabian, a new journey starts for Holstee. This small team sits together on the steps of Union Square to write down the things in life they want to work towards, value and not forget, an inside document that would later become the Holstee Manifesto.”

It was a good reminder for me as I had forgotten about Holstee and it reinvigorated my thoughts to slow down more. I have a tendency to go.go.go, and not slow down too often. The article mentioned six ways the guys at Holstee handle mindfulness:

Presence // Architect your life // Personal time // Ask “why?” // Know your food and appreciate meals // Understand the impact of what you buy

In this go.go.go world, I try to keep up. I could do a better job at staying present, talking less, and creating more boundaries around my time. There are so many ways in our lives that we can slow down, and yet we do not. I find that I often cram as much as I can into each day. On one hand I live my live life to the fullest, and enjoy each and every day, but does doing that also take a toll? What would it look like to just be a vegetable for an hour a night, rest, relax, and ponder your day? Yet, the Holstee Manifesto says “Life is short.” So maybe as long as you are doing what you love the rest does not matter.

What do you think?

Lash out or lead with poise

Posted by

2

You know when you have one of those days when every possible curve ball is thrown at you, going at the fastest speeds and you cannot imagine how you are ever going to hit it out of the park? Somehow you do, and somehow you do it with poise. Are you like that, or do you know someone like that? Or, do you wish that is how you handled life?

Poise is attractive. It is sexy. Why? It shows that someone can hold themselves together, keep their calm, and not let the situation affect them. I can give you an example. My husband, that man has poise. He will probably hate me for calling him out for having poise, but call a spade a spade right? Hundreds of times over the past 10+ years I have heard him handle people over the phone. He is direct, polite, does not get flustered or angry, yet firm to get what he deserves. Boy, do I have a lot to learn.

There are a lot of aspects of my life where I feel I carry myself with poise, but for some reason (usually surrounding customer service issues) I can sometimes lose my cool, or my composure. Why is that? What sets me off? Often I feel like a victim, that the company has overcharged us and will not reverse the charge, or the customer service agent is rude, unhelpful, or will not fix something that is truly the company’s responsibility. It is easy to slide into that victim mentality and lash out aggressively in hopes that it will fix the issue. Does it work? Sometimes. I have to say that lashing out has worked and leading with poise has also worked.

Maybe the goal is to work towards more poise, and pulling out the feisty aspects when needed?