Fees, Fees, please no more fees…

I was talking to a colleague yesterday about the fees he incurred to purchase one $27.00 concert ticket. After the fee and order charge (which totaled $12.00) the ticket cost was $39.50, and that was using will call, so no shipping fees. So my question is: what does the $8.50 and $3.00 go to? Why not just post the tickets as $39.50? Is it like a plane ticket where depending on the website you purchase from, you sometimes have to wait until the final screen to know how much you are really paying in taxes + fees?

Fees and taxes seem to be on the rise across many industries. We all know the crazy airline fees and taxes we have had to pay in recent years. I am not sure many of us even understand what we are truly paying for when we purchase a ticket. Add on to that a hotel room, or a rental car. After you add-on the taxes and fees, it often feels like you have paid twice as much. It seems like it would be easier to just give the price to the customer inclusive of all the taxes and the fees. Although just a few weeks ago, airlines rolled out new fees that are supposed to make travelers happy. This article states:

“Extra legroom, early boarding and access to quiet lounges were just the beginning. Airlines are now renting Apple iPads preloaded with movies, selling hot first class meals in coach and letting passengers pay to have an empty seat next to them. Once on the ground, they can skip baggage claim, having their luggage delivered directly to their home or office.”

Now we pay extra taxes and fees when we purchase a ticket, to bring extra baggage, and for the luxury to not have to share the seat next to you. What will be next? Purchase an entire row so you can stretch out?

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