Softness

Softness. It is a word I have not thought about extensively. Growing up I saw my mom as the quieter type, my dad often rolled right over her, I am not sure he listened to her. In college I eventually found my voice, and then I resolved to make sure my voice stayed strong. I never wanted to be walked all over. However, recently I have been thinking about taking a step away from that strong voice. Not that I will lose the strength, but that I will be more aware of the volume, and the frequency.

I often think that thoughts and ideas come to us when we are ready to hear them. I am gradually (while reading other books) getting near the end of Kristin Armstrong’s “Work in Progress,” which I wrote about in the blog post: “The grace that grounded me.” I came across this quote on softness. It was an aha moment for me.

“Softness is sweeter and more direct route to resolution, every time. Please note that by softness I do not mean wimpiness. Softness is not some puny form of compliance. It is speaking your truth without malice or apology. It is staking a claim without fanfare or unnecessary noise. It gets the job done with elegance.” page 50-51

How many times have you been on the phone with your insurance company, or bank and are so incredibly frustrated that you get nasty? I am definitely one to raise my hand here. Chris is such a great example to me of what I would call a quiet strength. He is not rude or wimpy, but he is gentle and kind with those that he interacts with in these situations. I lose my patience easily and get frustrated. Take just yesterday, I had to call my insurance company back. I had spoken to them on March 31, and their fix to my claim was supposed to take 5-7 days, and then they were going to call me back. It has been 21 days and still no resolution. The response I received when I called is that my claim is getting reprocessed and it will take another 5-10 days for one aspect and then another 10 days for a different part. Seriously? So I think it should be resolved by the middle of May. As annoyed as I was I chose softness. I was kind and not frustrated with the customer service representative. Although I did tell her I did not have much confidence in hearing from them since I did not receive any communication in the first 5-7 days like I was originally told.

Why am I sharing this with you? I took the route of softness. I did not get nasty with them. I have a short amount of patience with companies that say they will do one thing and do not follow through with their promise. Additionally I have a small amount of patience for individuals that say they will do one thing and then do not do it. And, at the end of the day, it is not the fault of the customer service representative that I spoke with that her company has such extensive processing times. Why ruin her day?

I know there are other areas of my life where I could be softer. Firm, yes. Strong, yes. Yet, still bring softness to the situation. So often frustration gets in the way and our words are lost amidst anger and impatience. What if we lead with a softer side? I am going to try to focus more on flexing my softer side.

Let’s make softness cool again.

“i carry your heart with me”

Over the weekend I got sucked into the movie “In Her Shoes” with Toni Collette, Cameron Diaz, and Shirley MacLaine. It has been years since I have seen it, but for some reason I was enraptured as though it was the first time I watched it. The sister story line, the death of their mom, and then the interwoven story with a long-lost grandmother, and a clueless dad, kept me engaged even though I had a list of things I wanted to do. I had forgotten the ending too. Cameron Diaz reads an e.e. cummings poem: “i carry your heart with me” to her sister during her wedding. It brought tears to my eyes.

i carry your heart with me (i carry it in
my heart) i am never without it (anywhere
i go you go, my dear; and whatever is done
by only me is your doing, my darling)

i fear no fate (for you are my fate, my sweet) i want
no world (for beautiful you are my world, my true)
and it’s you are whatever a moon has always meant
and whatever a sun will always sing is you

here is the deepest secret nobody knows
(here is the root of the root and the bud of the bud
and the sky of the sky of a tree called life; which grows
higher than soul can hope or mind can hide)
and this is the wonder that’s keeping the stars apart

i carry your heart (i carry it in my heart)

It makes me think of Chris. For those of you who know me, or have been reading this blog for a while, you know that I am addicted to my husband. This precious poem makes me think of him with immense love and gratitude. It also makes me think of my sister and my 2 month old niece. I am sure my sister will think of little Charlie if she reads this blog. It also makes me think of my mom, my dad, and my grandma, so it serves those we have lost. Such a timeless, versatile, and expansive poem. Of course, it also makes me want to write in all lower case.

In case you want to remind yourself, here is the excerpt of Cameron Diaz reading this poem to her sister:

 

Be the glass half-full to someone’s glass half-empty

Sometimes you find the best damn quote and you just have to share it with others. Yes, this one could have a slightly negative connotation, depending on how you interpret the quote. 

I like to think of it as a reminder to live my best life. Maybe it does drive people batty to see that someone is so happy. I have definitely had my days when I wish someone would stop being such a Pollyanna. You know those days when you just want to bitch and moan about whatever happened to you that day? How you are a poor soul for what you had to experience? What if that was not your modus operandi? What if you played devil’s advocate to someone’s negative banter? Be the glass half-full to someone’s glass half-empty. Sure, we all need time to vent about our day, but have you become a broken record?

I can tell you right now that this blog is just as much for me as it is for you. It inspires me to think about going down the road to happiness and knowing that genuinely being happy (or having “a good fucking life”) benefits us all. Happiness, like a smile, is contagious. My hope is that if we think of being happy as revenge, that others will follow suit. Why not, right?

I hope you all bring on revenge of happiness. I want to be inspired by looking into your “good fucking life.” I want it to encourage me to see what is possible. “I can have that,” or “I want that.” Just as you may watch another individual’s relationship and think, “happiness is possible” or if they love their job, “I want to love my job.” Look around you today and see why your peer, sibling, or partner is happy and how it can encourage you to seek revenge. Get happy and drive others crazy today.

Listen to what people do

Sometimes short and sweet makes an idea stick. I have been thinking about my actions and the actions of others. So often we are let down because of what others tell us they are going to do, and then they let us down. Maybe they do not follow through with what they told us they would do, (you know when it is just lip service). Or maybe it is the complete opposite, maybe they do not talk often but they show you their true being by what they did (or did not do). A recent blog post from Seth Godin, that was short and sweet really made me think:

“Two ways to listen

You can listen to what people say, sure.

But you will be far more effective if you listen to what people do.”

What if we started talking less (I am the first to say I need to do this) and watch our actions more? Does what we do matter more than what we say? Does showing someone we love them stick more than saying the words: “I love you”?

Do we really listen to what people do? What someone does shows intent and often leaves a lasting impact where words can sometimes be forgotten. It does not mean that words are completely lost, but what you experience with another is often hard to forget. It is why the phase: “actions speak louder than words” is so common to say, but do we often think about that when we take action? Probably not, but we should.

Listening to what people do is also an act of patience, so is listening to what people say. Listening to what people do just takes more conscious effort. When someone is standing before you there is more of an obligation to focus on them, make eye contact, and give them your time as you listen to them talk. There is no obligation to listen to what people do. That takes another layer of effort and care. You probably listen more to someone’s actions when you feel you have been wronged, but do you listen when they do something good? My hunch is that we all can do better to share our gratitude for others when we listen and see the good they have brought to our life.

Here is to a week of more active listening. Thank you, Seth.

The grace that grounded me.

At work last week, a few of us were discussing books, and I mentioned that at this moment my favorite book of 2014 is: “Mile Markers” by Kristin Armstrong. A colleague said oh, yes that is Lance Armstrong’s ex-wife. Of course I thought, duh. How did I not put two and two together? You would think her few mentions of her husband, Lance, in Mile Markers and her mention of Austin would have clued me in, but I was so enamored with her book that the connection never crossed my mind. By the end of our conversation one of my colleagues offered to bring in her copy of another Kristin Armstrong book: “Work in Progress: An Unfinished Woman’s Guide to Grace.”

Two nights ago I decided to crack it open, after some much-needed inspiration, and holy shit was I blown away. This is the first paragraph of the Introduction:

“You may have met, or know, a woman like this: She brightens a room, can literally alter the energy before she opens her mouth. Her presence alone is uplifting, her warmth is genuine radiance, and her eye contact feels like a gift. Her compassion and confidence are unshakable. She knows herself well enough to be able to get to know you. She has not pretense about herself, has no need to hide because she lives in truth. She has no need to exalt or deprecate others or herself, and this allows others the freedom to be authentic in her company.

She is the kind of woman who makes you check your posture, inside and out. She makes you want to think before you speak, not because you feel judged or compelled to impress her, but simply because she makes you want to be better. Her integrity draws others into the light. Her laughter is contagious. Her hugs feel so good you wonder how you can get another one without appearing needy. When she is happy, you want to celebrate with her. When she is struggling, you want to stand by her side. Come to think of it, anything with her would be fine.

Who is this woman? To me, she is a woman of grace.” page 1-2

Wow. If I could ever live up to that. I read that, and immediately had a woman in mind. Someone in my life that has always been an inspiration to me. While we have not been in touch as often these past few years, she has always been a role model to me. I can remember one time in college when I was struggling particularly with feeling like an orphan (my dad was around but not really existent in my life, my mom had passed on 5 years before). I remember I had hung out with her and her family (husband and precious little baby girl), and as I left she put her hand under my chin and looked into my eyes and said: “We love you.” Then she looked at me more intensely and said it again. I froze, and then started to cry. It was just what I needed to hear, but so hard to accept. She made me want to be better. She brightened the room, was so authentic and real, and exuded confidence, radiance, and her eye contact brought me to tears (in such a good way). She was the grace that grounded me.

I miss her.