She remembered.

We all want to be remembered. We want to know we matter. Sometimes we are remembered and we are in awe of the individual that remembered us. I often have blog posts about customer service, the good, the bad, and sometimes the ugly. I still have wide eyes after this experience, and yet you might consider it mundane.

At the end of last week, I went by a Nike store to return a few items. The last time I had been at this location was in mid-September when a good friend was in town. We had spent a bit of time there looking for clothes and shoes for her, her husband, little baby girl, and step-son. During that visit I had a shift of thought. Nothing ground breaking, but a shift nonetheless. You see, I can sometimes get addicted to something and not want to try something new. I mean that in the form of the running shoes I wear. I’ll tell you what happened.

My friend and I started looking at running shoes. She asked me what were the best for the different kinds of needs of a runner (over pronation, flat foot, under pronation). While discussing each potential option for her, the sales associate (Nike calls them Athletes) asked if she could help us. We asked her a few questions, and she asked me what I run in. I told her the LunarGlide 3 and that I had a stash of them in my closet because once I find something I like I want to make sure I can keep using them. This is a tough thing to uphold when you wear a Nike running shoe, as they innovate so fast. The Athlete said to just on the LunarGlide 5’s for her. I resisted for a while, and she persisted. Finally, I grumbled, and gave in. I tried them and I was hooked immediately. I bought a pair (as did my friend). I began running in them the next day, and have not once touched my 3’s.

Fast forward to the end of last week (remember, I was returning a few items). I am quickly scanning men’s shoes with Chris to see if there was anything new, and this Athlete looks at me and says, “How are the LunarGlide 5’s?” I was flabbergasted. I stared at her a minute, as a zillion things crossed my thought. “She remembered me. Wow. That is amazing. That was over a month ago. I only met her once. How did she do that?” I slowly regained my focus in the present and said, “I love them. I recently purchased a second pair.” I pointed down to my feet. As I walked away to find Chris and tell him what happened. It was not until I was home that I thought to get her name. I should have. She made me think about the power of remembering, of caring. If only we treated everyone that way.

#sheremembered

Running shoes connected by history

Running shoes have a history. They tell a story of where a runner has been. If you have not yet seen the cover of the most recent Boston Magazine, then you will not want to miss it. They acted or reacted fast after the Boston Marathon. The cover contains 120 running shoes in the shape of a heart. Each pair was worn by someone who ran the Boston Marathon. A clever and meaningful way to honor the 2013 Boston Marathon, both for the runners and those impacted by the events that transpired at the finish line.

It makes me think about the history and journey of my running shoes. The many, many pairs I have worn through that are still in my closet. I have had a hard time parting with them. The worn soles of the miles I have put on them. Whether I was running and reading on the treadmill, or passing the time outside there was a story that followed each of my runs. It might have been the book I was reading while on the treadmill, the novel that kept me going, or the new knowledge or insights I learned from a business book while on my daily run. It might have been the houses I passed in my neighborhood and the music that kept me energized. Whether inside or outside, each pair of running shoes helped me process my day, my work issues, my family life, whatever dilemma was thick in thought was sure to have been mulled over in my current pair of running shoes.

What were each of those runners thinking about while running the Boston Marathon? Was it their first marathon, or one of many? Did they struggle to finish that day, or on their way to breaking a personal record? How many miles were already racked up on that pair worn during the Boston Marathon?

That cover photo brings together many lives and untold stories of how each runner got to the Boston Marathon. You will want to read the article (shared above) from John Wolfson, the Editor-in-Chief of Boston Magazine and how they were able to quickly change their cover issue, as well as interview each of the runners that have shoes on the cover, who tell their stories of their race. Copies will be on newsstands on Tuesday, and other stories not included in the print edition will be online. I would like to get a copy.