Quiet enough

Posted by random olio

I woke up early this morning unable to get comfortable. As far along as I am with my pregnancy, I have to sleep on my side, which I did at times before, but oh how I miss sleeping on my back when I want to! Between constantly getting up to pee, and then trying to get comfortable again amidst the pillows that surround me, it is no wonder I only get one hour increments of sleep at a time. Poor Chris — he usually wakes up every time I do, although he does not have to get out of bed, readjust, and hope his feet do not get cold in the process.

In any case, this morning I woke up way before it was time to get up and lay snuggled in with my pillows, knowing I should get up to pee, but not wanting to move. My mind started to wander and develop ideas for the day, and the first thought that came to me was: “When do we really get quiet enough to really think?” I know nothing ground breaking, but for me it was a bit of an aha moment. We often get up thinking about everything we need to accomplish in our day and laying in bed longer is cannibalizing the minutes needed to accomplish the many tasks set before us. Are we really thinking during that time though? Are we really pondering our life and wondering if are we going down the yellow brick road that is meant for us? Or do we know it so well, we do not question if it is the right one?

As we endeavor to move through our day, we go from deadline, to appointment, to other engagements, ending up at home with a list of items to accomplish, and if we decide to veg out, it is usually in a way that still does not allow us to be quiet. My hunch is that for most of us the deep quiet never comes. Instead we decide to put another load of laundry in, respond to that email, or organize what needs to happen for the next day, and if we are lucky, when our head hits the pillow we fall fast asleep after a good full day. Every once in a while we might be able to quiet our minds before falling asleep. If I had my choice, I would rather wake up with my thoughts quiet enough, as often when it happens as you fall asleep you never remember the quiet voice speaking to you.

I want to start bringing the quiet into my days — even if just for a few moments where I can check and adjust. I want to ask myself if I am going down the right road that day, and if I am, what do I need to do to be quiet at some point in my day. To truly listen and hear that quiet voice remind my why I am on this road, and what I need to do next.

Possibility contagious

Posted by random olio

I love being around people who have a fire inside and want to be in the world. Whether that is in the smallest of ways of impacting those around them, or in the largest of ways of wanting to change the world. Maybe that is through small acts of kindness, politics, your child’s school, at work, it does not matter. The positive energy inside that exudes into the world is what I love seeing come forth. I recently came across this quote from Marianne Williamson and thought, ah so true:

“When a woman rises up in glory, her energy is magnetic and her sense of possibility contagious.”

This can happen every day, every moment. Each time we do not get pulled down by the crap that surrounds us — the nay-sayers, the ones trying to push us down, we are contagious. In a good way.

I have posted blogs quite a few times about how I want to suck the life out of every day. I like to do everything I possibly can each day. Find the opportunities and go into each moment knowing that almost anything is possible. So often we get sucked into the energy around us (and yes it happens to me too). Someone can be complaining about their day, their weekend, or their life and so easily we get pulled into that toxic energy. Instead of getting sucked in, we need to change our thought and keep it focused on energy that allows us to thrive and shift the thought of others. Just maybe your energy will bring those toxic people into the world of possibility.

Here is to having contagious energy and an openness that makes others know anything is possible.

We all remember

Posted by random olio

Last night before crawling into bed after a long day and week I took a few moments to catch up on Facebook. Since my week has been a blur, I forgot that today is September 11th, and maybe it is the emotions and hormones of being pregnant, but I got emotional thinking about 14 years ago today and where I was that morning. There are a few times in your life when you can remember where you were, who you were with, and sometimes vivid details of that day.

I have a bit of an intuitive streak that over time no longer freaks Chris out. Fourteen years ago today, Chris and I worked together, our desks were literally a few feet apart. I remember coming into work that morning in quite a funk. Chris asked me what was wrong and I said: “I do not know why, and I cannot figure it out but something big is going to happen today.” New to my intuitive outbursts, he at the time thought nothing of it. Not 30 minutes later, he saw what happened with the World Trade Center and quickly broke into a large meeting in our big conference room on the floor. The only place that had a television where we could see what was happening live. The rest of the floor proceeded to join us as word got out about the events of the morning. We were literally watching live as the second plane hit.

Now, at the time we lived in Boston and were in a building with 25 floors. We were on the 18th floor with views that looked toward Boston’s Logan Airport, where the planes took off. The building across from us was one of the tallest buildings in Boston at the time. The hijackers originated in Boston and they had stayed in a hotel just down the street from our building. While nothing near the fear and destruction happening in New York, there was quite a scary feeling of is Boston next? What is next?

There may be many of you that are too young to remember what happened that day, and others that have lived through other more traumatic experiences, but for someone my age this was the first time something had happened where I was not too young to understand. It definitely had an impact and, as we all know, still has an impact on the safety we feel in our country. Some Americans may have felt nothing could ever happen to us. We had put our guard down. In other ways it brought Americans together. Regardless, it was a horrible day, and I hope today you take a moment to appreciate the people you love in your life. Each and every day is precious.

Random Recipe: Apple Fries

Posted by random olio

Apples and bananas have been fruits that my pregnant belly has been wanting. Over the summer in the earlier part of my pregnancy I wanted berries (specifically blackberries and raspberries). Now that we are easing into fall and berries are no longer local, I have wanted apples. Over the holiday weekend we decided to try this Apple Fries recipe. They were definitely delicious, but in my opinion have two flaws. They take too much time to make than they are worth AND they made the house smell for days. That does not mean it will happen to you, but currently our range does not actually ventilate outside and thus the smell permeated throughout our house. We had to open windows and light candles for a few days to get rid of the apple fry smell.

Apple Fries with Vanilla Whipped Cream

Adapted from The Veg Life

Canola Oil (high-heat oil)
2 large Granny Smith Apples, peeled and sliced into wedges
¼ cup Cornstarch

Cinnamon Sugar Topping:

¼ cup sugar
1 Tablespoon cinnamon

Dip:

½ cup heavy whipping cream
1 teaspoon Vanilla Extract

Instructions:

Mix the cinnamon and sugar in a small bowl and set aside.
Heat enough oil to cover the bottom of your pan on high heat.
Toss apple wedges in cornstarch, coating both sides.
Place just enough of the coated apple wedges into the hot oil to make a single layer and fry on each side for 2 to 3 minutes. They should be just golden brown. Repeat with the rest of the apple wedges.
Transfer the cooked apples onto a cookie sheet lined with paper towels and drain for a few minutes.
Toss in the cinnamon sugar mixture and serve.
Whip the heavy cream and vanilla to use as a dip. Yum!

Service, service, service

Posted by random olio

It is a topic that comes up often at work, but never mind that right now. I want to talk about service in my backyard. In my living room, on the phone, and wherever I might be. We all want it right? When we go into the store we want the person working in the store to not bug us too much, but be extremely helpful when we are ready for their help. We want to know when we call our bank or credit card company that they will help us with their questions, and make us feel good about the choices we have made to be a patron of their company. They make money off us right? So why should we be made to feel like we owe them?

Here are a couple of recent examples — and by recent, I mean in the last week. There is not enough time in my day to even list out all from the past month. Yes, I am a service addict and I tend to never forget how I was treated by companies. Really, if you think about it, service levels leave a permanent, laser-etched mark in your mind about their brand. You never forget a horrible service experience and you rarely forget an amazing one — if you ever have one.

Anyway, on to the examples:

Redbox: Over the weekend we reserved a movie on the Redbox app. When Chris went to pick it up, the machine did not work, so he went to another kiosk and rented from there – but since we weren’t able to pick up the movie at the kiosk we reserved it at, we needed to let them know so they would not charge us and so they could be alerted to the problem. Now, I do not care about the $1.50 I was charged, but I do care about principle. If everyone that reserved a movie at that machine did not contact them, how much are they making on their customers, and how many customers would they frustrate?

Their response to our email? They’ll give us a “credit” for another movie to use in the next 30 days. Sorry, but I actually paid for two movies, not one. So credit my account for the amount I was charged in error for your faulty machine. I rarely use Redbox and most likely I am not going to remember to use my “credit.” Plus, I might not even have the chance to use it in the next 30 days. Their solution is better for them, but not for the customer.

Contractors: Dating back to last May we have contacted over 30 contractors to do work on our house. Out of the 30+, maybe 5 have actually followed through with the appointment, and 2 of the 5 have given us bids. I know it is a booming housing market and they have all the business they can possibly handle, but do they realize how brand damaging it is? Service = following through with appointments, calling customers back, and providing bids so homeowners can make educated decisions. We cannot do any of that without contractors providing a very easy service. If you are one of the 30 you will never have our business – your brand has already been damaged.

Why oh why is it so hard for companies to see that one of the most important parts of how they communicate with their customers is how they serve them? With there being more and more options available from many different companies, if you can move or change companies or providers and find one that actually understands how to take care of customers, then those are the companies that are going to make it. It is all in the little things and in the details. Follow through, be accountable for problems, and fix them is the brand image customers remember.